If your building has sustained hail damage, commercial roof insurance claim endeavors are likely in your near future. If your building is located in the Columbus, OH, area, Five Star Commercial Roofing can offer you expert help with both the insurance claim process and the repair work your roof needs.

Call us today at 330-936-7571 to schedule a free, no-obligation roof assessment. We will send one of our friendly, knowledgeable technicians to your location to thoroughly assess the hail damage to your roof and to give you a detailed account of its extent and the best options for repairing it.

Hail Damage

The kind of damage sustained and its severity in the wake of a hailstorm will depend a great deal on the type of roof membrane your building has. For certain kinds of roofs, hail as small as half an inch in diameter can inflict damage, while other roof types hold up better.

The following are some common commercial roof types and the kind of damage hail will generally inflict on them:

• Metal: A metal roof will often become dented by incoming hail. For the most part, this damage is usually cosmetic; however, if the finish on the roof panels becomes cracked or chipped, the water-tightness of the panels can be compromised and rust can develop, which is a problem that needs to be addressed by a professional.
• Thermoplastic: If they’re in good shape, thermoplastic roof membranes like PVC and TPO can hold up against hailstones that are approximately 1 ¾ inches in diameter or smaller. An older and more deteriorated membrane, however, can be fractured or sustain other damage from the impact of very small hailstones.
• EPDM: Rubber roofing, also known as EPDM, is very flexible and can generally withstand hailstones as large as 2 ½ inches in diameter. Should hail damage occur, it will typically appear in the form of surface cracking. Fracturing will most likely occur at points on the roof where equipment has been installed or at the roof’s perimeter. Hail can additionally cause puncturing if the roof substrate is not solid.
• Built-Up Roofing (BUR): BUR roofing (built-up roof) typically features gravel surfacing, and that protects the membrane from hail damage. A BUR roofing system that is installed in a smooth-surfaced configuration is more prone to sustaining hail damage.
• Modified Bitumen: Modified bitumen roofs typically hold up well against even large hailstones. The granules of a granule-surfaced BUR membrane—the most robust kind of modified bitumen membrane—can become displaced or the underlying reinforcement can be fractured. If the membrane develops ridging or blistering, that unsupported portion of the roof is more likely to succumb to hail damage.

Navigating the Insurance Process

If the repair process to address hail damage involves an insurance claim, the process can be very complicated and frustrating. Five Star Commercial Roofing is here to help with that, assisting customers with this process and advocating on their behalf with the insurance company to help them get the coverage they deserve and the roof repairs they need.

At the end of the day, insurance adjusters are looking out for the best interests of insurance companies—not claimants. They have their methods for trying to deny your claim in order to save the insurance company as much money as possible. We’re here to go to bat on your behalf, to help make sure you don’t fall victim to such attempts but get fair coverage.

You Can Count on the Five Star Team

For all your commercial roofing needs, including insurance claim help and hail damage repairs, the expert Five Star Commercial Roofing team is here for you. Give us a call today, 330-936-7571, to schedule your free roof assessment, and get the five-star help you need!

When hail rains down, it can wreak all kinds of havoc—on cars, on vegetation and especially on buildings. If there has been hail damage to the commercial roof of your building, the experts at Five Star Commercial Roofing are here to help you! We will not only repair the damage with expertise and precision, but we will also help you navigate the insurance claims process in order to get those repairs covered.

We are a full-service commercial roofing company offering our services in various areas of Ohio, including Cleveland, OH. Give us a call today, 330-936-7571, to schedule a free, no-obligation hail damage assessment!

What Hail Leaves in Its Wake

How seriously your commercial roof is likely to be damaged in a hailstorm has a great deal to do with the kind of roof membrane that sits atop your building. For certain kinds of roofs, even hail as small as a half-inch in diameter can inflict damage, while other kinds of roofing are more resilient and won’t give way unless the hailstones are significantly larger.

The following is a list of common types of commercial roofs and how they typically stand up to hail damage:

• Metal: Usually, metal roofing will get dented in a hailstorm. Often, this is only a cosmetic issue that impairs the roof’s appearance but not its functionality. However, if the water-tightness of the panels is breached, such as through chipping or cracking from the hailstones, the roof can begin to rust.
• EPDM: Ethylene propylene diene monomer, also known as EPDM or rubber roofing, is a very flexible type of roof membrane that can usually withstand blows from hailstones up to 2 ½ inches in diameter. When an EPDM roof is damaged by hail, it will generally be in the form of surface cracking. An EPDM membrane is most likely to get fractured in places where installed equipment has been placed or at the roof’s perimeter. Puncturing can also happen due to hail If the roof substrate isn’t solid.
• Thermoplastic: Thermoplastic roof membranes (like TPO and PVC) that are in good condition can withstand hailstones around 1 ¾ inches in diameter or smaller. However, if the roof membrane is older and deteriorated, damage can occur from the force of a very small hailstone.
• Built-Up Roofing (BUR): Built-up roofing (BUR) systems typically have gravel surfacing that safeguards the roof membrane from being damaged by hail. BUR membranes installed in a smooth-surfaced configuration are more prone to being damaged by larger hailstones.
• Modified Bitumen: Even bigger hailstones are often no match for a modified bitumen roof. In the case of a granule-surfaced membrane (the most durable kind of modified bitumen membrane), hail can displace the granules or fracture the roof’s underlying reinforcement. When the membrane develops ridging or if blistering occurs in the membrane, that unsupported portion of the roof is more likely to sustain hail damage.

The Experts Are Here to Help

When your roof has fallen victim to hail damage, you can count on Five Star Commercial Roofing to correct the problem promptly and with precision. No matter what kind of commercial roof your building has, we can deftly combat the effects of hail on it and return your roofing asset to full functionality.

Call us today at 330-936-7571 to schedule your free roofing assessment!

When disaster strikes, your commercial roof can sustain emergency-level damage. Who will you call when that happens? Five Star Commercial Roofing is among the most reliable emergency commercial roofers offering services in the Cleveland, OH, area. We will address the problems and get them fixed promptly and expertly!

Unexpected events can happen in the blink of an eye. Whatever the cause of your commercial roof damage, you can count on Five Star to fix it! Call us today at 330-936-7571 to schedule a free, no-obligation roofing assessment.

Emergency Help Is Close at Hand

A number of factors can add up to roof damage that is urgent in nature, including both manmade occurrences and those that come at the behest of Mother Nature. Some causes that can result in emergency roof problems include:

• Neglect: When a roof hasn’t been properly maintained but, instead, left to the devices of weather and the elements, the breaking point is sure to come sometime. Emergency-level roof failure can be the eventual result of such neglect.
• Blow-Off: Various weather events, such as tornadoes, hurricanes or simply high winds, can cause roof blow-offs—as can explosions, implosions or over-pressurization within a building.
• Collapse: The weight from heavy snow or ponding water due to a drainage issue can cause a roof to collapse.
• Falling Objects: Something falling on your roof, like a tree or a limb, can also cause major roof damage.

Whether it is due to one of these causes or something else, emergency roof damage is a stressful proposition. Let Five Star Commercial Roofing lighten the load and help you get these problems promptly dealt with. We not only provide expert roof repair and replacement services, but we can additionally offer assistance with the insurance claims process.

We’re Here When You Need Us

When you call on Five Star Commercial roofing, you can rest assured your roof is in capable hands.

Give us a call today, 330-936-7571, to schedule a no-cost, no-obligation roofing assessment. One of our expert, professionally trained roofing technicians will visit your location and meticulously inspect your roof, assessing its condition and pinpointing any damage or problem areas. You will then be given recommendations for the best solutions to resolve any problems.